by Sage Pearce-Higgins Fri Oct 02, 2020 4:47 am
Let's look at the relevant sections:
A speaker using language from the center exhibits the following: he directs rather than responds; he makes statements rather than asks questions; he contradicts, argues, and disagrees; he uses his experience persuasively; and he maintains an air of impersonality in the workplace.
Language from the edge is careful, exploratory, and inquiring. It is inclusive, deferential, and collaborative. A speaker using language from the edge responds rather than directs; asks questions; strives to make others feel heard and protected; and avoids argument.
You write that people using language from the center "are emotionless". This suggests that you're being too categorical about the types of language. Notice that the text states 'maintains an air of impartiality'. This is not as strong as 'emotionless'. The same may be happening with the idea of 'explaining'. Sure, I agree that someone who explains themselves a lot can sound like they're apologizing, but not all explanations are deferential. I could, in an authoritative way, explain what you need to do. This sounds like language from the center.
Be careful about over-simplifying the ideas in the passage. It seems that you have the impression that language from the center is 100% bossy, sort of dictatorial. Look again at the passage and notice that it's not as black-and-white as that.