Study and Strategy questions relating to the GMAT.
oscar.zapatau
Forum Guests
 
Posts: 1
Joined: Fri Jan 11, 2013 3:45 pm
 

Trouble with my timer!

by oscar.zapatau Thu Feb 07, 2013 2:47 pm

Hi, I would like to contact a technician. I have been having trouble with my timer. In my test #2 and #3, which I recently purchased, the timer goes away for some particular reason in some random questions. When this happens, the software times the question with 0:00 giving me extra time.

I'm about to use the software once again today and I would like the timer to work. Please contact me.

Thanks

Regards.

Oscar
+511987417506
oscar.zapatau@gmail.com
StaceyKoprince
ManhattanGMAT Staff
 
Posts: 9360
Joined: Wed Oct 19, 2005 9:05 am
Location: Montreal
 

Re: Trouble with my timer!

by StaceyKoprince Sat Feb 09, 2013 9:44 pm

Hi, I'm sorry you're having technical issues. Please contact our tech support team at techsupport@manhattangmat.com (or 800.576.GMAT if you're in the US or Canada). They'll be happy to help you get everything working properly.

FYI for future - if you're ever having technical problems or need any other kind of immediate help, don't post here on the forums. :) Contact the office directly. The forums are meant for supplemental study support and these folders are not checked every day.
Stacey Koprince
Instructor
Director, Content & Curriculum
ManhattanPrep