Question Type:
Necessary Assumption
Stimulus Breakdown:
Conclusion: If the customer's claim is correct, the store owes her a refund.
Evidence: If the store doesn't process pics properly, the store owes her a refund. The pics were unsatisfactory, despite the fact that the film and the camera were operational and the customer handled the film correctly.
Answer Anticipation:
If the customer's claim is correct, then we can't blame how she handled the film. We can't blame the film or the camera being defective. So are these unsatisfactory pics then clearly the result of the store not processing pictures properly?
I don't know ... are there any other possible ways the pics could have ended up unsatisfactory? Maybe they were processed properly and then the customer spilled some coffee on them on the car ride home from picking them up.
The author seems to be assuming that we've been left with no other hypothesis than that the store botched the processing.
Correct Answer:
B
Answer Choice Analysis:
(A) This is more extreme than anything the author needs to believe. She thinks that "if camera and film and handling of film were all okay, then store owes customer refund".
(B) YES! This looks like our prephrase.
(C) The author doesn't think this camera was defective so no assumptions are being made about defective cameras.
(D) The author is only telling us what would be true if the customer handled the film CORRECTLY (i.e. "if the customer's claim is correct").
(E) The author is only telling us what would be true if the customer's claim WAS correct.
Takeaway/Pattern: This is a fairly common flaw, where an author boxes herself into a conclusion by ruling out what she assumes to be an exhaustive set of scenarios to consider. The correct answer choice models this thinking by saying "The author assumes that if we rule out X, Y, and Z, then it must be W."
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